Refund & Return Policy

1. Eligibility

Customers may request a return within 2 days from receiving the product.

2. Return Conditions

• Item must be unused.
• Item must be returned in its original packaging.
• Proof of purchase is required.
• Product must not be damaged due to misuse or improper handling.

3. Non-Returnable Items

• Digital products.
• Gift cards.
• Personalised or custom-made items.
• Perishable goods (where applicable).

4. Refund Process

Once the returned item has been received, inspected, and approved, the refund will be processed to the original payment method within 7-14 business days.

5. Shipping Costs

Please state whether the customer or the seller is responsible for the return shipping costs, depending on your company policy.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery and provide clear photographs for verification. We will arrange a replacement or refund where applicable.

7. Contact

• Email: perkama82@gmail.com